Retail & E-Commerce (D2C & B2B)  

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E-Commerce and Retail have come a long way from simple digital shops to rich, omnichannel spaces that are revolutionizing the way businesses engage with customers. Whether you're a B2B commerce site or a direct-to-consumer (D2C) brand, the standard for seamless user experience, blink-and-you'll-miss-it speed, and one-to-one conversation is more than ever.

We understand digital commerce at Convertec. From scale retailers to AI-driven personalization engines, our solution is designed to meet the evolving requirements of digital customers and help businesses sell quickly, sell intelligently, and become stronger.

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Core Challenges Faced

The digital business environment is saturated and competitive. Brands must differentiate, of course, but also constantly change. Some of the greatest challenges include:

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    Customer Acquisition Costs: Increasing ad expenditure with diminishing returns.

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    Multi-Platform Consistency: Challenge to provide a consistent brand experience across web, mobile, social, and physical touchpoints.

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    Cart Abandonment: Excessive drop-offs because of payment flow friction or value proposition uncertainty.

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    Inventory & Fulfillment Sync:Real-time inventory management and last-mile delivery integrations challenges. Performance & Scalability: Seasonal or viral campaign spikes cause unoptimized systems to become overwhelmed.

  • Convertec solves these challenges with a mix of deep technical expertise and industry-first thinking.

  • How Convertec Adds Value

  • At Convertec, we build end-to-end commerce ecosystems that go beyond transactions. From intuitive UI/UX to backend automation, performance tuning, and omnichannel strategy, our solutions are designed to scale with your ambitions. We partner with brands to create seamless, data-driven shopping experiences that convert, retain, and grow.

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    Develop and sustain high performance product information systems (PIM)

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    Automate lending, claim, and policy management using decision engines and rule-based systems

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    Enable headless commerce to scale content delivery on web and mobile

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    Put in place high-performance marketing and A/B testing programs to enhance ROI

Whether starting from scratch or revamping existing platforms, we offer strategy and technology in tandem.

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1. E-Commerce Platform Development

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    We build rapidly, high-performance, and secure commerce platforms to meet your needs — Shopify, Magento, WooCommerce, custom solutions — whatever your business model demands. We have optimized our platforms for speed, SEO, and conversion.

Specialized Services for Retail & E-Commerce

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2. AI-Powered Personalization

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    We make the shopping experience intelligent. From product recommendations to real-time pricing and retargeting, we apply ML models that learn from customer behavior.

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3. Omnichannel Integration

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    We maintain your brand consistent and connected on all your online and offline channels. Our integrations link product, customer, and order data across your e-commerce, POS, CRM, email, and third-party marketplaces in real time.

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4. Headless Commerce Enablement

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    We split the frontend and backend to give you full creative control and performance advantage. Perfect for brands with international growth or launching cross-device experiences.

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5. Conversion Optimization & UI/UX

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    Every click, scroll, and pixel is carefully considered. Our UX designers design simple and engaging journeys for users using smart design and low friction.

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6. Mobile Commerce Development

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    We build rapid, interactive, PWA-driven stores and native mobile apps for buying and selling with features like push messaging, barcode scanning, and in-app purchase to facilitate mobile shoppers.

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Key Business Outcomes We Enable

Working with Convertec means tangible results that directly impact your bottom line:

  • Increased Conversion Rates with better UX, faster page loads, and frictionless checkout.

  • Automated Sales & Marketing procedures with AI to lower costs and improve engagement./p>

  • Fewer Cart Abandonments with predictive notifications, dynamic offers, and smart exit-intents.

  • Real-Time Inventory Accuracy through integration with WMS, POS, and ERP systems.

  • Data-Driven Decision Making with customized dashboards that reveal buyer trends, segment behavior, and sales patterns.

Whether you're improving CLTV or minimizing CAC, our goal is to give you control, visibility, and performance where it counts most.

Why Choose Convertec

We're more than a digital agency — we're strategic commerce enablers. Our approach is grounded in measurable impact:

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    Rich experience in both B2B and D2C commerce ecosystems

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    Proven track record in high-growth startups and enterprise-scale platforms

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    Agile development teams capable of quick iteration and market validation

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    Market-leading tech stacks and tools partnerships: Shopify Plus, BigCommerce, Segment, Stripe, Algolia, Salesforce Commerce Cloud, and many more

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    Security, compliance, and scalability commitment

Every e-commerce engagement with us is built to go beyond launch — we plan for scale from day one.

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Connect With Us

Retail doesn't wait — and neither should you. Streamlining your existing stack or launching a new brand experience, Convertec brings the expertise, capabilities, and passion to get you there faster. Let’s talk commerce that converts.

FAQs

Yes — our team has deep experience across both models. Whether you're selling directly to consumers or managing complex B2B product catalogs and pricing tiers, we build platforms that are tailored to your specific buyer journeys.

Absolutely. We specialize in end-to-end integrations that unify inventory, orders, customer data, and logistics across your tech stack — enabling real-time visibility and automation at scale.

We optimize the full funnel — from speed and UX improvements to predictive offers, A/B testing, and frictionless checkout experiences. Our strategies are data-backed and focused on measurable uplift in conversion rates.

Yes. We enable headless architectures to give you full creative and technical control — ideal for omnichannel growth, global rollouts, and personalized experiences across web, mobile, in-store, and marketplace platforms.

Yes — we deploy machine learning models that power intelligent product recommendations, personalized landing pages, dynamic pricing, and customer segmentation for retargeting and upselling.