The BFSI sector is where technology and regulation converge. With customers increasingly seeking digital-first banking experiences, the banks and financial institutions find themselves under pressure to evolve at a quick clip — without sacrificing on regulation, data security, and system security.
With insurtech firms and neo-banks paving the way, traditional financial institutions now need to provide frictionless user experiences with secure backend operations and unhackable data protection. At Convertec, we apply deep technical acumen and business domain understanding to enable BFSI organizations to reimagine their digital experiences, streamline their operational infrastructure, and drive innovation in highly regulated environments.
The financial sector is undergoing structural transformation driven by technology and consumer culture. The transformation is bringing opportunities and challenges:
Legacy Infrastructure:Banks' and insurance companies' fundamental systems are generally old, making them limit scalability and integration.
Regulatory Pressure:Interpreting compliance standards like PCI DSS, GDPR, SOC 2, and local requirements like RBI or SEBI regulations puts high complexity on technology decisions.
Cybersecurity Threats: As virtual service attack surfaces expand, safeguarding user data and transaction routes is foremost.
User Expectations:Consumers crave immediate access to the accounts, simple onboarding, and personalized recommendations — all while having faith in the platform with their own information.
Manual Processes:Most financial processes, from underwriting to claims adjusting, continue to involve too much human participation, degrading and slowing efficiency.
We provide one technology strategy that makes all systems, services, and touchpoints talk to one another. Convertec's solutions are engineered to:
Automate onboarding and KYC for customers with smart workflows and integrated verifications.
Automate lending, claim, and policy management using decision engines and rule-based systems
Enable safe and scalable cloud-native core banking and insurance operations
Utilize AI to identify fraud, predict churn, and credit score in real-time
Our work empowers BFSI organizations to accelerate innovation while staying fully compliant and resilient.
We have designed tailored automation platforms that automate routine processes such as document verification, claim processing, credit scoring, and reporting. We automate back-office activities using RPA, AI, and workflow engines and reserve human capital for carrying out more value-creation activities.
We have designed tailored automation platforms that automate routine processes such as document verification, claim processing, credit scoring, and reporting. We automate back-office activities using RPA, AI, and workflow engines and reserve human capital for carrying out more value-creation activities.
We have designed tailored automation platforms that automate routine processes such as document verification, claim processing, credit scoring, and reporting. We automate back-office activities using RPA, AI, and workflow engines and reserve human capital for carrying out more value-creation activities.
Our machine learning algorithms learn customer behavior, transaction anomalies, and risk profiles to assist early fraud, default, or compliance risk detection. This helps financial institutions make more informed decisions and avoid losses beforehand.
We convert BFSI firms from monolithic to service-based architecture by containerizing, microservices, and API-first. It results in quicker innovation cycles, scalable modules, and improved data access.
In a world that is congested, we empower our customers to differentiate on speed, personalization, and experience. Our customers receive
Faster onboarding of customers through online KYC and auto-approval
Increased efficiency in operations by reducing manual intervention and lag.
Enhanced fraud prevention and risk management through predictive analytics
Boosted customer loyalty through personalized products and pre-emptive service
Seamless integration of back-end systems and front-end interfaces
Adherence to national and international regulatory requirements
Our deployments are not only measured in improved systems, but in quantifiable improvements in cost-effectiveness, customer satisfaction, and business continuity.
Key reasons clients trust us:
Detailed understanding of BFSI regulation, compliance, and risk paradigms
Experience with integration of core banking platforms, payment gateways, underwriting platforms, and CRMs
AI-driven strategy to financial automation and customer insight
AI-driven strategy to financial automation and customer insight
Highlight application security through encryption, IAM, audit trails, and role-based access
Cross-functional teams that span business goals to engineering delivery
Whether you're building a digital-only bank, modernizing your claims system, or launching a new investment product, Convertec equips you with the tools and talent to lead.
What separates us in BFSI is not always our technology skills — it's business acumen, strategic thinking. We understand that a digital banking product is not a startup's MVP. It is about designing with trust, resilience, and compliance in mind from day one.
Financial innovation does not take place in isolation — it needs to be strategically implemented with the help of technology vision. If you're dedicated to spearheading digital transformation in your financial services journey, Convertec is your partner in creating platforms that usher in trust, speed, and growth.
Yes — our solutions are engineered with compliance-first architecture. We build systems that align with global standards like PCI DSS, SOC 2, GDPR, and financial-grade security frameworks from day one.
Absolutely. We have deep experience integrating with core banking systems, underwriting engines, claims platforms, CRMs, and third-party APIs — all while ensuring security and data consistency.
We deploy machine learning models that analyze customer behavior, detect anomalies, and flag risks in real-time — supporting early fraud intervention and proactive compliance.
Yes. We build onboarding workflows that include video KYC, e-signatures, address verification, and AML/CFT checks — reducing friction while meeting regulatory standards.
We implement end-to-end encryption, biometric access, multi-factor authentication, audit trails, and role-based access control — ensuring that every product we build meets financial-grade security expectations.
